The service
Suede AI SEO is the AI reputation and visibility practice of Suede AI. Apart from the AI citation scan described below, work is sold as a scoped retainer rather than as separate products, and a retainer covers four kinds of work: a visibility snapshot (dated, screenshot-backed captures of what Google, ChatGPT, Perplexity and Gemini answer about you), a full audit (a page-by-page read of metadata, structure, schema, entity records and cross-page claim contradictions), a fix sprint (the repairs shipped by us and listed one by one), and re-scans (the same measurement on a schedule, producing a dated trend).
It is a services practice performed by people. It is not a self-serve dashboard, a subscription to software, or a media-placement service.
What we never promise
No outcome is guaranteed, ever. Answers from large language models are non-deterministic: they change between runs and over time, and the engines are owned and altered by third parties without notice to us. We do not promise that any engine will cite, recommend, rank, or say anything in particular about you, at any point.
Any vendor in this category who does promise that is describing something they cannot control. We would rather lose the sale than make the claim.
Point in time
Every report is a capture of what specified engines returned for specified prompts on a stated date, from a stated locale. It is evidence of that moment. Re-running the same prompt an hour later can return something different, and that is a property of the engines, not a defect in the report.
What we do not do
- We do not suppress, remove, de-index, or bury third-party content about you.
- We do not place, buy, or plant coverage, reviews, or citations, and we do not seed fabricated third-party discussion.
- We do not provide legal advice. Nothing here or in a report is a legal opinion.
- We do not publish a claim about your business that we cannot evidence.
The AI citation scan
When the scan at /ai-citation-check is offered for sale, it is the one thing sold outside the retainer: $4.79, paid by card through Stripe before anything runs, for one dated capture of four buyer questions put to Perplexity and Google's AI Overview, with the sites each engine cited. It is a measurement, not advice and not a repair. If the scan does not run after you pay, reply to your receipt and we refund it in full. Engines change their answers between sessions and days, so a result that differs from a later run is not a defect. An email address at the domain being checked is never charged: a company address gets the scan through the free confirmation flow. While the page offers the check without payment, nothing is charged.
Fees
Sprint, cohort and retainer fees are scoped individually and quoted case by case when you inquire. Every fee is confirmed in writing before any work starts. Invoices are issued through Stripe; we never take card details by email or over the phone.
Refunds
- Before delivery: full refund, any time, no reason needed.
- Within 7 days of delivery: full refund if the deliverable does not match the spec confirmed in your quote.
- No-gap refund: if the first measurement returns no actionable gap, you get a full refund and keep the report. An actionable gap means at least one of your prompts returned an answer naming a competitor and not you, or your site is missing one of the inputs we ship.
- 90-day results refund: on the SEO and GEO retainer, if after your first 90 days there is no marked increase in the KPIs agreed in your written scope on day one, you get a full refund of all three monthly fees and keep every report and fix we shipped. The KPIs, their day-one baseline and the increase that counts as marked are written into your scope before month one starts, measured against the prompt set you approved. Ask within 14 days of the day-90 report.
Your material
You keep ownership of your site, content, and brand. The repairs we ship for you are yours. Your scans, reports and patches are kept private and are never published without your written permission. See Privacy.
To do the work we may need read access to your site, and for a fix sprint, write access to a repository or CMS. You are responsible for granting only what you intend to grant and for revoking it when the engagement ends.
Third-party engines
Google, OpenAI, Perplexity, Anthropic and others own and operate the engines we measure. We have no privileged access to their ranking or answer systems and no ability to compel a result. Their terms govern their products, and their behavior can change at any time.
Contact
info@suedeai.ai · Press: press@suedeai.ai · newsroom